Help & Contact

The full text search searches the chapters „Getting Started“, „FAQ“, „Online Seminars“ and „Glossary“. Posts in the user forum and in the knowledge base can be searched using the function available there.

Getting Started

The „Getting Started“ section contains important information on how to use the portal, how to register on the platform and describes the procedure for applying for resources.

Resource calculator

The GPU resource configurator helps you estimate the resources you need for your projects.

FAQ

The FAQ section contains answers to frequently asked questions about using the platform portal. Please take a look at this section before contacting support.

Newsletter

The newsletter informs you about news around the platform, such as new data and services, as well as seminars. The newsletter is usually published once a quarter. You can register here.

Online Seminars

Practical online seminars tailored to the different needs of users are held and recorded on a regular basis. They explain the use of the platform in general or highlight selected key topics based on concrete application examples.

Glossary

Abbreviations and technical terminology used on the platform are briefly explained in the glossary.

User Forum

All users can read the posts of other users, regardless of whether they are registered or not. However, only registered users can comment and start their own discussions. The „News“ section contains important information from the Support team about planned maintenance work and news about the platform.

Knowledge Base

The Knowledge Base provides in-depth information and step-by-step instructions. This makes it easy to understand different workflows and use resources efficiently.